Από: Boris Schäfer <boris@torsten-nagengast.de>
Προς: Aris
Στάλθηκε: 11:06 μ.μ. Πέμπτη, 18 Απριλίου 2013
Θέμα: Re: NEW PROBLEMS WITH THE RECEIVED WATCHES!!
Hello Aris,
here are the infos I wanted to send you, when we talked the last time. The situation is as follows:
I left the company more than a week ago and so I am not longer an employee of Torsten, nor the company. I already started something else in another company. When I joined Torsten (or his company), the project with you was already set up and running. Torsten asked me to join in, write the invoices, answer your mails, etc.
I can totally understand that some of you (or most) are upset, dissapointed and maybe angry. But anyway, all your members have always been very kind, nice and friendly to me. Because of this and because I feel personal responsible, I wanna help and finish this project.
Actually, I could just leave and that's it, but I really want to finish this whole project and bring it to an end. I am not the kind of guy just leaving and that's it.
So even I can't do everything for you, I will at least be your connection to the company. I will help, whenever I can. I told Torsten that I will finish the project and asked him to keep my mail-address and access to our watchmaker and company-online-systems.
So I will make sure that the last 5 watches will be done and sent to your members. I will also take care in case something is still wrong and one of the watches needs a repair or fix and that all members get their straps.
So, whenever you need to know something, wanna get in contact or something is wrong, please contact me and I will do whatever I can. As I am working in another company now, please understand that sometimes it may takes some time to send you an answer. But I will answer all mails and help wherever I can.
Once, all the watches are sent and everyone received it with the certification and straps, I will close this file, draw a line and finish my involvement (project and company). After Torsten get the right hands, he can send them, using the watchmaker to put them on that you found there in Greece.
I also wanna say that this is not the way Torsten or the company is working. We had made at the past other projects too that went very well. There were really so many things, that happened at the same time. It was a mix of suppliers that they didn't deliver the right items and not right in time, mixed with some mistakes that happened here. Guess most of them happened because of time pressure and the fact that the company is still moving to Pforzheim and everything is not organized yet. Please don't think, that the company is always working this way.
So thank you again for beeing that nice and kind to me - it was really a pleasure for me.
Best regards,
Boris
Mit freundlichen Grüßen / with kind regards
Boris Schäfer
Firma:
Torsten Nagengast
Ringstr.18
35716 Dietzhölztal
Mail: boris@torsten-nagengast.de
Web: torsten-nagengast.de
Tel: +49 2772 5825165
Fax: +49 2772 5825166
Inhaber: Torsten Nagengast | UsStID DE 242427018
